Important Information for our RCi Customers

Welcome to RadonAway's New Online Ordering System

At Spruce Environmental Technologies our customers are our top priority. We have long recognized that, by streamlining our ordering process, we can better serve your product and service needs. Since RCi became a Spruce company nearly seven years ago, we have smoothly transitioned many functions by removing duplicated efforts. Our most recent transition was to merge the RCi and RadonAway accounting functions.

Now it's time for our next step: Merging the RCi and RadonAway online and catalog product offerings into one easy-to-use, comprehensive website radonaway.com, and one print catalog. As of 5/1/18, the RCi website and standalone brand catalog, will no longer be available. We are confident that this latest transitional step will provide you with a smoother, more efficient purchasing experience while making additional products more readily available to you through our RadonAway website.

What Will Remain the Same?

The RCi Carmel, Indiana location will continue to be staffed by the same sales, customer service and shipping personnel you know and rely on. You will still be able to call (800) 523-2084 with your orders and questions. Your orders will be filled and shipped from Indiana with the exception of items that are stocked only in a different location.

What Improvements Have Been Made?

As you become accustomed to our user-friendly website, you will discover many improvements and benefits, giving you the ability to:

Order many additional items not previously offered through RCi online.
Access RadonAway.com via your phone, tablet, and other mobile devices.
Compare products side-by-side using our Product Comparison Tool for effective decision making.
Write Product Reviews and share feedback on purchased products. Also read what others have to say.
Create a 'Wish List' by clicking on the heart icon on a product page for future purchase consideration.
Easily access previously ordered items through the Persistent Shopping Cart feature which keeps items in your cart after you log out.
Manage multiple address preferences.
Save credit card information for multiple cards, eliminating the need to enter repetitive information with every purchase.
Order online at your convenience, 24/7.
View invoices and orders anytime.

How To Get Started With Our New Online Ordering System

On 4/5/18 you were sent an email that provided your new username and password. You will need that information to login to your customer account at radonaway.com. Once you have your login information, click on the 'Click Here To Begin' button below and login (or go to www.radonaway.com/b2b/portal/login). If you need assistance, or are unsure of your username or password, then please contact us T (800) 523-2084.